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Communication between hospital administrators and physicians is critical. When both are on the same page, hospital operations hum along, patients are seen in a timely manner, and the staff is satisfied. But when hospital-physician communication is out of sync, there’s a trickle-down effect that negatively impacts patients, medical staff, and non-medical staff. These four scenarios, […]

Every organization worth its weight has a strategic plan, along with goals and objectives. In healthcare organizations, goals and objectives can do more than impact the bottom line; they can have life-and-death consequences. Increasing efficiency and boosting productivity are perennial staples of organizational plans. Communication is a central driver in achieving these objectives. Everyone, from […]

Even though the economy has largely bounced back from The Great Recession of 2008 and the U.S. unemployment rate is at a historic low, businesses across the country remain focused on doing more with less. The same is true for hospitals, which have been focused on value-based care since the enactment of the Affordable Care […]

Over the past decade, patients have assumed an ever-greater portion of medical costs, resulting in the consumerization of healthcare delivery. It’s no longer enough to simply treat the patient; it’s crucial to also treat the patient well. Reporting on patient satisfaction, Medical Economics noted that a quarter of patients perceive that their doctor doesn’t care […]

On-call schedules present a challenge for any institution, especially hospital systems. Finding and contacting the correct physician or staff member requires accurate and detailed record-keeping. Most hospitals cobble together a call schedule using a combination of spreadsheets, printed worksheets, and last-minute written notes. This system creates chaos, staff stress, and an unsatisfactory experience for patients. […]

If your facility is experiencing doctor burnout and staff stress about the hassles associated with emergency department scheduling processes, you’re not alone. Unpredictable and inaccurate manual on-call schedules can take a toll on staff members up and down the organizational ladder. Thankfully, physician on-call scheduling software can relieve stress by automating time-consuming processes and delivering […]